COVID-19 What We Are Doing

Hilltribe Ontario

**UPDATE** As of March 17/20 we made the decision to temporarily close our retail location in an effort to slow the spread of COVID-19. You will still be able to find your favourite Hilltribe items on our website and we are still working hard at packaging those orders for you. As always we offer Free Local Delivery as well as curbside pick up at our Dennis Street entrance for anyone wanting to make a purchase within Sault Ste. Marie, Ontario. All other orders will continue to be shipped via Canada Post. We will post further updates on here as well as our social media sites.

Dear Hilltribe customers, during these unprecedented times we wanted to reach out to you personally. Please know that we are taking every effort to keep our staff and customers safe.

Please know that on top of our usual top to bottom cleaning schedule, we have also increased the use of disinfectant wipes of common surfaces such as door handles, pin pads, counter area & terminals.

As of now we have removed all wind instruments and sample items from the floor. This includes perfume samples, all duck and bird whistles & bamboo flutes.

As always, our website is available for purchasing online and we encourage you to shop on-line whenever possible. We offer free curbside pickup, in store pickup, as well as free local delivery for anyone living within Sault Ste. Marie, Ontario. Purchasing a Gift Card is another way to help support us during these difficult times and will ensure that our doors stay open for everyone to enjoy in the future.

For all out of town purchases, Canada Post continues to deliver with a few changes to their procedures. For example, signing for receipt of a parcel will no longer be available. Parcels will be dropped off if the carrier believes it is safe to do so, if not, a notice for pickup will be left.

We will be keeping everyone updated through our website and social media as things change.

If you have any questions please feel free to reach out to us online through our website or social media. As well, if there is anything we can do to help everyone stick together and get through this, please let us know.

For the time being, please stay calm & wash your hands!

From Our Tribe to yours