Shipping & Handling


Hilltribe Ontario ships to Canada and around the world! 

 

All shipping rates are based on weight and destination. If you live in Sault Ste, Marie or surrounding area, you can purchase online and choose to pick up in our store located at the Station Mall in Sault Ste. Marie, Ontario.

How much will it cost to ship my parcel?

The shipping cost for your parcel is based on the weight and where your parcel is being shipped to.  Once you are ready to checkout, the appropriate delivery option will automatically appear.  Please note that for international orders, duties and taxes will be extra.  Currently we accept, Visa, MasterCard and PayPal as methods of payments.  See all options in full detail below. 

 

Domestic (Canada) Shipping Rates & Delivery Options

For domestic (Canada) orders we offer low cost shipping through Canada Post. As well, if you spend $150 or more before taxes, shipping is FREE! For customers in the Sault Ste. Marie and surrounding area you may also choose to shop online and pick up in our store up to 7 days after placing your order! Check out the details below.

    • FREE: Delivered by Canada Post Expedited. Transit time typically 1 to 7 business days, with delivery Monday-Friday. FREE for orders of $150 or more before tax, this option will automatically show up in the checkout process. Please allow up to 7 business days for processing prior to shipping.*More info on CanadaPost.ca
    • Store Pickup: For customers in the Sault Ste. Marie area you can choose to shop online and pick your parcel up at a later time that is more convenient for you! Simply pay for your parcel online over our secure site and we will pack and hold your purchase at our location in the Station Mall for you to pick up. Refunds are not given with this option; if unhappy with your purchase you will receive a store credit or an exchange.
    • Weight Based Shipping: For all other purchases your order is based on weight and where your parcel is being shipped to. Your order will be shipped to you VIA Canada Post Expedited. Transit time is typically 1 to 7 business days, with delivery Monday-Friday and comes with tracking.

    Please allow up to 7 business days for processing prior to shipping. *More info on CanadaPost.ca

     

      International Shipping Information

      We're pleased to offer international shipping options as well!  With our Canada Post options, shoppers can enjoy reasonable shipping rates and expect delivery within 7 to 12 business days, with delivery Monday-Friday. All shipments are based on weight and destination. Please allow up to 7 business days for processing prior to shipping. Once shipped, an email will be sent to you tracking information if any is available.

       

      What about duties, customs, and additional fees?

      Please be aware that all international orders, no matter which shipping option is used, may be subject to additional duties, import taxes, or brokerage or customs fees upon delivery. These fees are calculated by customs officials, and are difficult to estimate prior to shipment. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials. Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay.