HOLIDAY RETURNS & EXCHANGES
Easy Exchanges & Returns
You may return items purchased at hilltribeontario.com by simply mailing the unworn, unaltered item to the address provided on the packaging slip or by visiting our store located in Sault Ste. Marie.
Holiday Return Policy
All Holiday Gifts purchased after November 1st are excluded from our regular return policy. For local purchases, gifts may be returned for an exchange or store credit on or before Jan. 15th with receipt and original tags attached. No exchanges on Dec. 27th.
For online/out of town gift purchases, items may be returned for an exchange or refund on or before January 15th with return form, original receipt and original tags attached. Shipping fees are not refundable.
PLEASE NOTE: RETURNS OR EXCHANGES WILL NOT BE PROCESSED ON BOXING DAY (DEC. 27TH).
Shipping Rates: Canada
Free Shipping on all orders over $99 before taxes & shipping.
View our shipping and handling rates here.
CUSTOMER CARE & CONTACT US
We are open from 11 am - 6 pm Monday thru Friday, 10 am - 5:30 pm on Saturday, and 12 pm - 5 pm on Sunday. Please note all times are in Eastern Standard Time.
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