HEM Precious Vanilla Incense Sticks 20gr

$3.99
Description

HEM Vanilla Incense has a sweet and sugary scent. Being the only spice that comes from the orchid family Vanilla has an uplifting scent that brings warmth and joy. Vanilla Incense is a strong anti-depressant, eliminates insomnia and tames anger. If you want to have the feeling of safety, security and a cosy and uplifting atmosphere burn a little Vanilla Incense in your home. 

HEM is world famous for its traditional, hand crafted Indian Incense made from select woods, resins, florals and fine essential oils all blended skillfully with expert care and love. Each scent is made to help in your prayers, meditation, yoga and in making your environment aromatic and pleasant, thus contributing to peace and tranquility.

Using incense has been a tradition worldwide since time immemorial. Whether at the time of Gautam Buddha in ancient India or Mahatma Gandhi in Modern India, both have strived to bring harmony and peace in a multicultural world.

To use incense, place it in an appropriate holder (something that is heat proof) and simply light the tip. Once a flame appears, gently blow it out so that it is left to slowly burn. Some people are sensitive to some scents or the smoke that is released, even though it is very minimal. If this happens, just place your holder on a higher shelf.

DETAILS

  • Contains 20 incense sticks
  • Burns for 30 - 45 minutes each
  • Hand rolled in India
  • Always burn incense in a heatproof holder
  • Never leave burning incense unattended
Shipping & Pick Up

Canada Shipping
Below are estimates, the dates & shipping costs shown at checkout will be the most accurate.

Shipping Methods Estimated Delivery Price
Canada Post Expedited:
Orders over $99
1-7 business days FREE!
Canada Post Expedited:
Orders under $99

1-7 business days

calculated at checkout

Canada Post Expresspost 1-5 business days calculated at checkout
Canada Post Priority 1-3 business days
calculated at checkout

Please allow up to 7 business days for processing prior to shipping. Delivery times are an estimate only and do not account for delays due to weather, disputes or any other unforeseen circumstances. More info on CanadaPost.ca
*A few items are excluded from Free Shipping due to their physical size and/or weight. These items will require paid shipping and include but are not limited to large carvings, oversized and heavy stones & stone lamps. Free Shipping applies to orders $99 and above after discounts and before taxes. For shipments within Canada only.

Local In-Store Pickup
Most items will be available within 24 hours. We'll send you an email once your items are ready for pick-up! Available from our Sault Ste. Marie location only. Click here for more information.

USA Shipping
Below are estimates, the dates & shipping costs shown at checkout will be the most accurate. 

Shipping Methods Estimated Delivery Price
Canada Post Tracked Packet 4-10 business days
calculated at checkout
Canada Post Expresspost 2-6 business days
calculated at checkout

Please allow up to 7 business days for processing prior to shipping. Delivery times are an estimate only and do not account for delays due to weather, disputes or being held up at customs. Please be aware that all international orders, no matter which shipping option is used, may be subject to additional duties, import taxes, or brokerage or customs fees upon delivery. You are responsible to pay these fees. These fees are calculated by customs officials, and are difficult to estimate prior to shipment. Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay.

Returns & Exchanges
Get your refund or exchange faster with our easy online returns! Mail your item(s) back to us with our pre-paid label (Canada only) or visit our store. Click here for complete domestic & international return details.

Returns & Exchanges

Frequently asked questions about returns, refunds, and exchanges.

Local In-Store Purchases & Pick Ups

We will gladly accept returns of any regular priced item within 14 days of purchase with the original receipt for an exchange or in-store credit in the form of a gift card. Items must be in their original state: unwashed, unworn, unaltered, and must have all tags attached. All sale items are final and non-returnable. There are no cash, debit or credit card refunds for any local purchases.

Out of Town & International Purchases

For all out of town & international online purchases through hilltribeontario.com, within 30 days of receipt of your order, you may return any item, in new condition, to Hilltribe Ontario for a refund or exchange.  Unless damaged upon arrival, any merchandise purchased on clearance may be returned for store credit (gift card) only. All items must be in their original state: unwashed, unworn, unaltered, and must have all tags attached and with original receipt. Shipping fees are not refundable except in the case of incorrect merchandise.

How do I return?

  • Visit our returns center here
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable? 

  • In-store pick up & purchases are returnable within 14 days from date of purchase
  • Out of town online purchases are returnable within 30 days from the date of purchase
  • Items must be in original state, unwashed, unworn, unused and in resellable condition
  • Items must be in the original packaging with all the tags intact

What items are non-refundable? 

 The following items cannot be returned/refunded:

  • Gift cards
  • Discounted items (items purchased on sale)
  • Earrings
  • Essential Oils, Incense, Smudge & Soaps
  • Face Masks
  • Shipping fees

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

  • In-store pick up & purchases are eligible for exchange or in-store credit (gift card) only within 14 days from date of purchase
  • Out of town online purchases will be refunded to the original payment method

How do I ship back the items?

As soon as your request has been approved you will receive an email with a shipping label and full instructions on how to ship the returned products.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

My question is not addressed...

If you have any queries regarding return or refund, reach out to us.